Terms of service

Terms and Conditions for BeyondMinds

Welcome to BeyondMinds Counselling & Psychotherapy. By using our website or engaging with our services, you agree to comply with the following terms and conditions. Please read them carefully, as they govern your use of our website and your relationship with BeyondMinds Counselling & Psychotherapy.


1. Acceptance of Terms

By accessing and using our website or booking our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.


2. Use of Website

The content of this website is for your general information and use. It is subject to change without notice. You agree to use this website for lawful purposes only and not to engage in any activity that could harm the website or its content.

You must not:

  • Use the website in any way that causes or may cause damage to the website or impairment of its functionality.
  • Use the website in any way that is unlawful, fraudulent, or harmful.
  • Reproduce, duplicate, copy, or exploit any material on this website for commercial purposes without our written consent.


3. Appointment Booking and Services

When you book a counselling session or service through our website, you agree to provide accurate and complete information. Any counselling sessions are subject to availability, and BeyondMinds reserves the right to decline or cancel bookings at its discretion.

You understand that our counselling and therapy services are designed to support your mental and emotional well-being, but they do not replace medical advice, diagnosis, or treatment. If you have serious mental health concerns, we recommend consulting a medical professional.


4. Confidentiality

We respect the confidentiality of all personal and sensitive information shared during therapy sessions. We will not disclose any information shared in counselling without your explicit consent, except where required by law (e.g., when there is a risk of harm to you or others).


5. Payment and Fees

All fees for counselling and therapy services must be paid in accordance with the terms provided at the time of booking. BeyondMinds reserves the right to change service fees at any time, but any price changes will not affect services that have already been booked and confirmed.

If you need to cancel or reschedule a session, please provide sufficient notice as specified in our cancellation policy. Failure to do so may result in a cancellation fee.


6. Limitation of Liability

While we strive to provide high-quality, professional counselling services, BeyondMinds does not guarantee specific outcomes. You agree that BeyondMinds, its counsellors, and affiliated staff will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.

This limitation of liability applies to any loss or damage, including but not limited to, personal injury, emotional distress, loss of profits, or data.


7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and design, is the property of BeyondMinds Counselling & Psychotherapy or its licensors. It is protected by copyright laws and may not be used, reproduced, or distributed without our written permission.

You may view and print pages from the website for your own personal use, but you may not modify, reproduce, or commercially exploit any content without prior consent.


8. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience and do not signify our endorsement of the content or services provided by those websites. We are not responsible for the content or accuracy of any third-party websites linked to our site.


9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website or services constitutes acceptance of the revised terms.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which BeyondMinds Counselling & Psychotherapy operates. By using this website, you agree to submit to the exclusive jurisdiction of the courts within this jurisdiction.


By using the BeyondMinds Counselling & Psychotherapy website and services, you agree to these terms and conditions. If you have any questions or concerns about these terms, we encourage you to review them carefully before using our services.