Privacy Policy for BeyondMinds
At BeyondMinds Counselling & Psychotherapy, we are committed to safeguarding the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Such as your name, email address, and phone number when you voluntarily provide this information for booking an appointment or inquiry purposes.
- Session Data: Information shared during therapy sessions, including personal, emotional, or psychological details, is confidential and stored securely.
- Technical Data: Information about your visit to our website, such as your IP address, browser type, and pages accessed, which helps us improve our online services.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To communicate with you, schedule counselling sessions, and deliver therapy services tailored to your needs.
- Improving User Experience: To monitor and improve the functionality and performance of our website.
- Security and Compliance: To maintain the confidentiality and security of personal information, ensuring compliance with legal and regulatory obligations.
3. Data Security
We take your privacy seriously and have implemented technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. All sensitive information shared during therapy sessions is kept confidential and securely stored.
4. Confidentiality in Therapy
All information shared during counselling sessions is kept strictly confidential and is not disclosed to any third parties without your explicit consent, except in cases where disclosure is required by law (e.g., if there is a risk of harm to yourself or others).
5. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to any personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
6. Cookies and Tracking Technologies
Our website may use cookies or other tracking technologies to enhance your browsing experience and monitor website performance. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
7. Updates to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
This privacy policy ensures transparency while outlining your rights and how your data is managed and protected when using BeyondMinds Counselling & Psychotherapy’s services or website.
